Return policy

Returns made easy.Free for 30 days.

We're proud of our free 30-day returns, no questions asked, on all in-stock items. Bring them back to any of our six stores. Returning should be as easy as buying.

No fees for 30 daysNo paperwork, no questions asked.
Any of our six storesReturn wherever it's on your way.
Same-day processingBring your invoice, we handle it on the spot.

Your return window.

All time frames count from the date on your invoice.

Days 1 to 30

Free returns

Changed plans or bought more than you needed? Full refund on any in-stock item, no fees and no questions asked.

Days 31 to 90

Still returnable

Need a little more time? You can still return it. A 35% restocking fee is deducted from your refund.

After 90 days

Sales are final

Returns aren't accepted after 90 days, but give us a call. Depending on the items and their condition, we'll see what we can do.

What we ask.

To qualify for a return, items must be in the same condition as when they left our warehouse.

Unopened

Packaging still sealed, exactly as it left the store.

Unused

Not installed, applied or put to work on a job.

Original packaging

Returned in the box, pail or wrap it came in.

How to return.

  1. Bring your invoice

    It's how we find your order and your return window.

  2. Visit any store

    Stop by any of our six locations, or call (800) 940-9589 first if you have questions.

  3. We process it today

    Your refund is processed on the spot, the same day you bring it back.

When will I see the money? Refunds go back to your original payment method and usually show in your account within a few days. Your bank decides the exact timing.

Better a bundle too many than a row short.

Order with confidence. Leftover in-stock material from a job, still unopened, comes back free within 30 days at any of our six stores.

No mid-job trips because you came up a few boxes short.

Special orders

Special order items are sourced just for you, so they can't be returned.

We mark them clearly with *** on your invoice, so there are never any surprises.

Got more questions? Visit our FAQs.

Quick answers on orders, pickup, delivery, trade credit, tax-exempt accounts and more. Faster than waiting for the finish to dry.

  • Orders and holds
  • Pickup and delivery
  • Trade credit
  • Tax exempt
  • Store hours

Questions? Just ask.

Call or stop by any of our six stores. Our team is always happy to help.

Open by 7 AM on weekdays, Marietta at 6:30 AM. Lawrenceville, Marietta and Norcross also open Saturdays 7 AM to 12 PM.